Ward Manager

• To deliver a high standard of care to the patient and residents of the hospital
• To provide leadership and direction to the nursing workforce in your ward
• To participate in complaints management within the framework of the hospital complaints policy; this will include undertaking investigations, incident reporting and investigating and root cause analyses including reviewing trends and reporting and monitoring
• To actively contribute to creating a culture where quality is at the centre of everything we do and is delivered on all occasions to the highest level, in accordance with the appropriate CQC regulations and professional standards including the Nursing and Midwifery Council Code
• To work according to the NMC Code of Professional Conduct and relevant professional guidelines as a named nurse for a defined group of patients and take responsibility for:

Protecting and supporting the health of individual patients and residents.

Assessment of care and health and social care needs.

Development, implementation and evaluation of programmes of care for individual patients and residents.

• Clinical Management & Professional Practice
• Leadership & People Management
• Communication
• Integrated Governance & Risk Management

• Part 1 registration
• B.Sc. degree (or equivalent)
• Teaching/assessing/mentorship qualification
• Leadership course
• Appropriate experience in a Sister/Charge Nurse role
• Evidence of continuous professional development
• Experienced in resource management
• Experience of delivering, monitoring and evaluating training programmes with clinical staff
• Experience of successfully managing the implementation of change
• Experience in clinical audits
• Experience in the development of policies and protocols to support best practice
• Experience in incident and risk management
• Experience in complaints management
• Knowledge of NMC Codes and guidelines and their implications for practice
• Knowledge of the Health & Social Care Act 2008 and Care Quality Commission Requirements
• Knowledge of Human Resources policies, processes and tools including interviewing, performance coaching and conducting performance reviews
• Good financial awareness and control
• Excellent communication skills, written and verbal presentation skills & report writing
• Good analytical skills and ability to consider the wider picture
• Strong organisational, planning and budget management skills
• Demonstrates use of initiative
• Computer literate with good knowledge of MS word, outlook, Excel
• Honest, open-minded, treats colleagues with dignity and respect
• Highly energetic, proactive and motivated to deliver high standards of nursing care
• Self-motivated and able to motivate others
• Capacity to work with staff at all levels
• Good interpersonal skills
• Pleasant and cheerful manner
• Supportive and approachable